MALAYSIAN technology firm Zetrix AI, formerly known as MyEG Services Bhd, owes the country’s Road Transport Department (RTD) more than RM200mil (S$63mil) in unremitted public collections, The Straits Timessays.
The paper stated it has seen official documents showing the outstanding debt spans funds collected for vehicle road tax, driving licence renewals, and traffic summons payments.
Documents also show that Zetrix failed to hand over the collected revenue from the start of its three-year contract in May 2023.
ST said a government official, speaking on condition of anonymity due to the political sensitivity surrounding UMNO’s position in Prime Minister Datuk Seri Anwar Ibrahim’s coalition government, confirmed the debt: “As at end September, the amount outstanding is well over RM200mil.”
This failure comes despite Zetrix making billions of ringgit since it was first appointed in 2000 to provide digital counter services for agencies such as the RTD and the Immigration Department, handling permits and insurance for foreign workers.
The RTD announced in an Oct 2 statement that it will suspend both Zetrix and MyEG as official collecting agents effective Oct 5.
“This decision was made after considering the lack of compliance with the terms and conditions of the agreement as well as the obligations that have yet to be fulfilled or resolved by the company,” the department stated.
The Transport Ministry is currently deliberating its next regulatory step to recover the owed funds while exploring options for a more reliable digital payment architecture.
As of press time, Zetrix AI has not responded to requests for comment regarding the debt or the suspension. — Oct 3, 2026
